Some time in the past 35 years, someone thought it would be a good idea to change the Colonel's recipe. Even though KFC rules the fast food market in Asia, it is tough to get a good piece of fried chicken on-the-bone there today. In my opinion Chick-fil-A rules the roost in fried chicken taste & texture and their service is terrific. I don't eat their sandwich, although for years my wife "Turkey" loved them. Then they changed the cheese offerings, and she now eats the strips along with me. She likes their honey-mustard dipping sauce, though I rarely need the sauce, their strips are so tender and tasty.
...And I still love their waffle fries, though I wish they offered fry sauce.
Chick-fil-A has succeeded by focusing on what they started doing and do so well, fried chicken breast fillets. Sure they have added and changed some since their beginnings, but what they bring us is an amplification of the original, not a deviation. And they have some very clever TV and billboard ads too!
As and aside:
The chicken pot pie at KFC keeps me going back there and is something everyone should try, so they haven't totally lost me!

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